Aug 2026–present
TP (Teleperformance)
Operations Customer Expert
I handle customer cases using CRM systems and standard operating procedures (SOPs). I resolve day-to-day issues and provide feedback to make operational guidance clearer.
Istanbul, Türkiye
Atakan Aluç
The details matter.
So does the whole business.
I work in customer operations at TP, with experience in dispatch and logistics. I’m working toward broader responsibility for people, processes, and the decisions that connect them.
Work
Feb–Jul 2026
Plus Kitchen
Shipping and Logistics Operations Associate
I prepared palletized shipments against dispatch plans and carried out pre-loading checks. I also supported communication between production, warehouse, quality, and dispatch teams.
How I think about operations
What happens to the next person, the next team, and the customer when a process changes?
Study
Management Information Systems
Anadolu University
Management Information Systems connects my experience with CRM tools and procedures to questions about how an organization works. I’m interested in how information helps people make decisions and how systems connect their work.
Economics
Istanbul University
Economics adds the commercial perspective: incentives, limited resources, and the trade-offs behind costs, prices, and growth. These are the questions that connect my interest in operations with the decisions a business has to make.
Direction
A wider view.
A stronger contribution.
My goal is to take on broader responsibility for teams, processes, and business decisions. I’m interested in the point where these connect: how a change in one part of an organization affects the people and work around it.
I’m open to opportunities across industries and functions that build on my operational experience and broaden my perspective. The common thread is useful work, sound judgment, and the chance to make a larger contribution over time.
Let’s talk.
If you’re building a team, considering me for a relevant role, or see a useful connection between our work, I’d like to hear from you. I’m based in Istanbul and open to international conversations.